How to Add Chapters to YouTube Videos (and Why They Don't Show)
Add chapters to a YouTube video with timestamps in the description. The four rules chapters must follow, automatic chapters, and fixes when they don't appear.
Change a YouTube video thumbnail in YouTube Studio on a computer or in the Studio app on your phone, plus what to do when custom thumbnails are greyed out.
You can change the thumbnail of any video you own at any time — before publishing or years later. Here is how to do it on every device, and how to fix the most common problem: the upload button being greyed out.
If your image is the wrong shape or too heavy, run it through our thumbnail resizer first.
The main YouTube app also lets you choose a thumbnail while uploading, but for changing an existing video, Studio is the reliable option.
| Cause | Fix |
|---|---|
| Channel not verified | Verify with a phone number at youtube.com/verify, then wait a little and refresh |
| Recent Community Guidelines strike | The option returns once the strike is resolved or expires |
| Uploading from a brand account you don’t own | Ask the owner or manager for the right permissions |
| Video is a Short | Shorts thumbnails work differently — see our Shorts thumbnail guide |
If you want to reuse or edit a thumbnail you uploaded earlier but no longer have the file, paste the video link into our thumbnail downloader. It shows every size YouTube stores, up to 1280 × 720, so you can save the best copy available.
Changing thumbnails is most useful for videos that get impressions but few clicks. In YouTube Analytics, open the video, check Impressions click-through rate, and compare it with your channel’s usual rate. If it’s clearly lower, try a new thumbnail and give it at least a week before comparing again. Eligible channels can also use YouTube’s built-in thumbnail testing.
Your channel probably isn't verified yet. Verify it with a phone number in YouTube Studio settings (or at youtube.com/verify). Channels with past Community Guidelines strikes can also lose access to custom thumbnails for a while.
No. Views, likes and comments stay. The new thumbnail simply starts collecting its own click-through data.
Usually a few minutes, but browsers and YouTube's servers cache images, so some people may see the old one for longer. Refresh or check in a private window.
Paste a link and download every available size, up to 1280×720.
Open the downloaderAdd chapters to a YouTube video with timestamps in the description. The four rules chapters must follow, automatic chapters, and fixes when they don't appear.
How to choose a thumbnail frame for YouTube Shorts when uploading, what you can change afterwards, and why Shorts thumbnails download as landscape images.
Share a YouTube video that starts at an exact minute and second – on desktop, on phone, with the ?t= parameter, or as a clickable time in comments.